👀 💰We Gamified Tipping - Now It's a Competition, But For Customers

Welcome back to yet another edition of "On The House" the newsletter that is aging like wine - only gets better.

Let's jump right in and whip up some excitement in the world of hospitality, shall we?
On today's quick and tasty menu:

Introducing "TipFusion": Where Gratitude Meets Innovation!

Ladies and gentlemen, restaurateurs and visionaries, it's time to embrace a tipping revolution like never before with "TipFusion"! Let's dive into how this game-changing system will transform your restaurant's tipping dynamics:

Step 1: Personalized Power

Imagine each staff member sporting their own QR code, a personalized portal to appreciation. With "TipFusion," your team becomes the stars they deserve to be, with guests connecting to their amazing service.

Step 2: The Fusion of Recognition

Guests effortlessly scan the QR code, unlocking the gateway to the "Recognition Reserve." Say goodbye to traditional cash tips! Your patrons will allocate "Fusion Points" to the exceptional team members who went the extra mile to make their dining experience unforgettable.

Step 3: Fun in Fusion

But wait, there's more! Guests can include short, sweet messages or even emojis as part of their Fusion Points, turning a mere tip into a heartfelt shoutout. It's like giving a standing ovation with every payment.

Step 4: Points with Perks

Here's the magic: those Fusion Points aren't just digits on a screen. Your team can redeem them for an array of perks, from spa days to specialized training sessions, and of course cash.

Step 5: Uniting Appreciation

"TipFusion" thrives on unity. Staff members can choose to donate a portion of their Fusion Points to a communal appreciation fund. It's a testament to teamwork and camaraderie that echoes throughout your establishment.

Step 6: Transparency and Triumph

Every month, it's time for the "Fusion Awards” The top performers, both guests and staff, take the spotlight. It's a celebration that solidifies your restaurant's community spirit and showcases its innovation. There’s no need to wait for fancy magazines to give an award to your staff. Give them one from the customers every month ! Promote it on social media and recognize the best customers - at the end of the day who doesn’t want an award for the best tipper?

Benefits:

Empowerment: Staff members know they're making a tangible impact on their rewards.

Guest Engagement: "TipFusion" inspires guests to actively acknowledge outstanding service, generating a positive cycle of appreciation.

Unity: The communal fund fosters teamwork and reinforces your restaurant's supportive atmosphere.

Innovation: By embracing technology in tipping, you're setting the pace for the future of hospitality.

What do you think? Would you try our system?

If so let us know by replying to this email with TIPS💰

Getting Everyone in Sync: Simple Staff Realignment Methods

We all know the dance floor of a restaurant can sometimes turn into a freestyle frenzy. But fear not – bringing your staff back in line isn't a tango in the dark. Let's waltz through some moves that'll have your team moving in perfect harmony again.

Step one? Set the stage. Reinforce your restaurant's standards, expectations, and the unique flavor of your service. Give them the playbook, but don't just hand it over, perform it, and show them what success looks like.

Pull up a chair and have that heart-to-heart chat. Listen to their side of the melody. Maybe there's a reason for the off-beat performance. Make sure your communication isn't just words – it's an improvisational duet of empathy and understanding.

Rally Cry: Shout Out the Team Spirit

Time to pep it up! Gather the team, set the tempo, and remind them of the bigger picture. When they see how their moves contribute to the grand performance, they'll be back in line, tapping their toes with pride.

Choreography 101: Training and Retraining

Sometimes the steps are forgotten. It's okay – it's time for a refresher. Revisit training sessions, and even throw in some new twists. A little change can bring back the energy, the precision, and the spark.

Metrics Minuet: Show Them the Numbers

Metrics are like sheet music – they tell you how the orchestra's playing. Present the numbers with a flourish. When staff see the impact of their actions quantified, they'll be motivated to fine-tune their performance.

Tools and Technology Tango: Upgrade and Update

Equip your crew with the right tools. Sometimes a new instrument makes all the difference. Whether it's software, equipment, or apps that streamline tasks, technology can be the beat that keeps everyone on track.

Dress Rehearsal: Mock Services and Simulations

Before the grand performance, rehearse. Conduct mock services and simulations. This isn't just practice; it's about ironing out wrinkles, aligning movements, and finding that collective rhythm.

Standing Ovation: Celebrate Progress and Success

When you see your staff falling back into the groove, acknowledge it. Applaud their effort, their dedication, and their return to form. Celebrate each small victory as part of the symphony of success.

Remember, every ensemble has its off-notes, but with the right moves, you'll have your staff harmonizing like never before. So, grab that conductor's baton and lead them back to a standing ovation-worthy performance. 🎶👩‍🍳👨‍🍳

Keep pushing boundaries, refining your craft, and spreading the hospitality love.

Stay sharp and keep making waves!

Weekly Angry Chef Meme