💼💪 Nurturing Talent in F&B: Its Time to Break The Cycle !

Welcome back to yet another edition of "On The House" - the newsletter that’s sharper than a freshly forged Damascus knife.

This week was an exciting one so lets jump in.
On today's set menu :

🌿🔀 Nature vs. Nurture: Unraveling the Mystery! 🧬🤝

Nature vs. nurture, huh? It's a classic dilemma that has baffled minds for ages. Now, let's talk about staff turnover and nurturing teams—strap in for a wild ride.

So, here's the deal: nurturing your team at any cost takes the cake. Why assemble a revolving door of staff when you can cultivate a dream team? Let’s break it down:

First off, let's venture beyond the world of hospitality. Take the tech industry, for example. Companies like Google and Apple don't just pluck genius coders from thin air. They invest time and resources into nurturing talent, providing training, mentorship, and a creative environment that fosters innovation. The result? Cutting-edge breakthroughs that redefine the digital landscape!

Sports offer a slam-dunk case too! Look at successful sports teams—they don't rely solely on individual superstars. They nurture players, building strong relationships, and fostering teamwork. Think of football and basketball, where clubs like Barcelona, Golden State, Man United, have built dynasties by investing in youth development and cultivating their own stars.

Now, imagine a restaurant where the turnover rate resembles a revolving door. Constantly hiring and training new staff drains time, money, and energy. Meanwhile, a nurturing approach creates a sense of loyalty, camaraderie, and trust among team members. They grow together, fine-tuning their skills, and becoming a well-oiled machine. Customers can feel the positive vibes, resulting in exceptional service and an unforgettable dining experience.

Nurturing your team has a ripple effect. Happy employees stay longer, positively impacting customer satisfaction and ultimately the bottom line. They become brand ambassadors, spreading their infectious enthusiasm to patrons and creating a loyal customer base. Who doesn't want customers flocking back for more, raving about the exceptional service they received?

But hold on a second! While nurturing teams may be the ideal approach, let's face the reality (nature) of the F&B industry. Unfortunately, many establishments haven't fully embraced this trend. They're stuck in a loop of high staff turnover, constantly scrambling to assemble a new team. And guess what? It's not doing them any favors in the long run.

In this fast-paced industry, where competition is fierce and customer expectations are skyrocketing, those who fail to nurture their teams will eventually feel the impact. Customers are becoming more discerning, seeking not only delicious food but also exceptional service and memorable experiences. The establishments that invest in their staff, providing training, growth opportunities, and supportive work culture, will have the upper hand in this cutthroat market.

So, my friend, it's time for the F&B industry to wake up and smell the espresso. Embracing a nurturing approach isn't just a feel-good notion; it's a strategic move that will set you apart from the crowd. By prioritizing your team's development and creating an environment where they can thrive, you'll attract and retain top talent. This, in turn, will elevate your establishment to new heights, making you the go-to spot for culinary excellence and unparalleled service.

It's time to break the cycle, disrupt the norm, and become the trailblazer in the F&B industry. Stand out by nurturing your team, and watch as your reputation soars, customer loyalty strengthens, and your competitors scratch their heads wondering how you're outshining them. The leverage and success you gain will be the sweetest dessert you've ever tasted. So, let's raise a glass to nurturing teams and revolutionizing the F&B landscape, one dish at a time! 🍻🌟🍽️

Emiratisation is coming, how realistic is it for F&B? 🇦🇪🍽️🤔💼

Hold on to your hats, folks! The UAE's Emiratisation program just got a major expansion in the private sector.

Now, companies and individual establishments with 20 to 49 workers are getting in on the action. It's like a wave of Emiratisation hitting 14 specific economic activities, from Information and Communication to Hospitality Services. 

The aim? Turbocharge Emiratisation by making these establishments hire at least one Emirati citizen in 2024, followed by another in 2025.

But wait, there's more! If these folks don't play by the rules, they'll be coughing up some serious cash. Think Dh 96,000 in fines for 2024 and a whopping Dh 108,000 for 2025.

It's a power move that raises a few eyebrows. Will small businesses cope? Can they meet these Emiratisation targets? Only time will tell, my friends. Let the Emiratisation saga continue! 🎉💪🇦🇪

POV: You just had a bad experience at your peer's restaurant. Here's what you do! 🤔😔🍽️

So, picture this: you're all excited to visit a restaurant where your close peer usually works, but surprise, surprise! They're nowhere to be found. And to top it off, the experience turns into a culinary catastrophe! Don't panic, my friend. Here's how you gracefully handle the situation without causing a dining disaster.

Step 1: Speak Up, But Stay Smooth 😌

Politely express your concerns to the staff or manager. They might not even realize the chaos that unfolded in your mouth! Give them a chance to fix things up, because hey, nobody's perfect! Share your feedback about the subpar dish, inattentive service, and even the raw chicken incident (yikes!). They'll appreciate your honesty and the opportunity to make amends.

Step 2: Support Your Peer, Don't Spill the Tea! 🤐

Remember, you're a true ally to your peer in the restaurant industry. Let your friends know that hiccups can happen anywhere, even to the best of us. Apologize for the unexpected turn of events, and assure them that your peer usually delivers top-notch experiences. Keep the faith and stay cool like a cucumber.

Step 3: Private Talk, Feedback Rock! 🗣️

Reach out to your peer privately and let them know what went down. Your feedback is like gold in this industry! Give constructive criticism, be supportive, and assure them that you understand the ups and downs of the hospitality world. They'll appreciate your insights, and together, you can help them bounce back stronger than ever!

Step 4: Remember, It Happens to the Best! 🌟

In the world of F&B, the biggest blunders tend to target the most important people (that's you, my friend!). So take it in stride, knowing that your presence has somehow invoked the mischievous kitchen gods. It's just the unwritten rule of the industry!

So, next time you find yourself on a culinary rollercoaster at your peer's workplace, follow these savvy steps. Be the cool, supportive rockstar who knows how to handle any dining disaster. Remember, mistakes happen, but it's how we recover that counts. Now go out there, enjoy the next food adventure, and keep spreading those positive vibes! 🌟🍽️😄

That’s a wrap for today’s edition, we hope you got something out of it so drop a vote down below and forward it to your peers and share it on your social if you have. LinkedIn is our go-to, but we are on Threads as well.

Stay sharp and keep making waves!

Weekly Angry Chef Meme