🚀🚀 From Rookie to Rockstar: The Ultimate Guide to Hospitality Career Growth.

Welcome back to the "On The House" newsletter- we are like that ice bucket challenge for your inbox.

Alright, let's buckle up and unleash a storm of hospitality mayhem, shall we?

This week on our 3-minute menu :

Value is the New Black - Guest Referrals that Make You Go Cha-Ching!

We're about to spill the beans on a secret weapon that can skyrocket your success in the industry. Imagine this: guests bringing in more guests, all while you kick back and bask in the glory of a buzzing establishment. It's like having an army of satisfied customers marching through your doors, spreading the word faster than a rumor at the water cooler. Say hello to guest referrals that make you go cha-ching!

Let's break it down and see how this referral program can work its magic in your day-to-day grind. Picture this scenario: you've just provided top-notch service to a customer named Tom. You went above and beyond, anticipating his needs, cracking jokes that landed like a stand-up comedian, and making his experience one to remember. Tom leaves with a big smile on his face, feeling like a VIP.

So, how does it work? Well, imagine if Tom receives a personalized referral code or link after his amazing experience. He can then share it through his social media accounts and anyone else will listen. And here's the best part: when those people use Tom's referral code to book a table or make a reservation, they get a little something special, like a free appetizer or a discount on their bill.

Now, put yourself in the shoes of Tom's friend, Sarah. She receives this enticing referral from Tom, who can't stop raving about your joint. Sarah, being the curious soul she is, decides to check it out for herself. She walks through your doors, and from the moment she steps inside, she feels the warm hospitality and experiences the top-notch service firsthand. Boom! You've just gained a new loyal customer, all thanks to Tom's referral.

And guess what? You're not the only one reaping the benefits. Tom, the referral rockstar, earns rewards too. It could be loyalty points, a free meal, or a big, fat high-five from you and your team, hell you can even make a special dinner for top earners at the end of the year. It's a win-win situation, my friends. You are expanding the revenue and community at the same time.

The Pointe's Final Act - Nakheel's Redevelopment Plans Raise Eyebrows and Blood Pressure

Well, well, well, Nakheel just dropped a bombshell on one of Dubai’s culinary hubs, The Pointe. With eviction notices in hand, they've given restaurants a measly 12 months to pack their knives and forks. Talk about a recipe for heartbreak!

Rumors are swirling like a whirlwind, suggesting that Nakheel's grand plan involves demolishing this soup of gastronomic delights and replacing it with some generic residential units. Seems like the presence of “Atlantis Royal“ is taking effect, will it be contained or will it spread it remains to be seen.

To all the culinary warriors who poured their passion into The Pointe's bars and restaurants like Chuan, CMP Bar & Grill, Il Passagio, Yoy, and Zor, we stand with you. It's a tough pill to swallow, but remember, you've left a lasting impression on taste buds and created memories that will linger long after the last dish is served.

Take Charge of Your Hospitality Destiny - Career Growth Unleashed!

It's time to put on your big boy/girl aprons and take responsibility for your own damn growth. We're serving up a plate full of tips and tricks on how to kick ass and climb that hospitality ladder. From leveling up your skills to networking like a pro, we've got the insider secrets that'll make you the MVP of your industry. So, buckle up, buttercups, 'cause it's time to take charge and carve out your path to success!

Entry level: If you're starting out in a junior position, listen up and listen well. Your job is simple – follow the guidance of your seasoned colleagues without questioning, handle your tasks diligently, and strive for mastery. Be quick on your feet, responsive, and always available. Own up to your mistakes because, my friend, nobody is perfect. But here's the kicker: Know your "why." Even if your day-to-day tasks feel like a monotonous slog, understanding your purpose will help you overcome any challenges. Follow these principles, and in just a year, you'll be in line for a promotion. Keep pushing!

Mid-level: Congratulations, you've mastered your tasks and are working at lightning speed. Now, it's time to lend a helping hand and double-check the work of your junior colleagues. Be the ultimate team player, offering support to everyone around you. But that's not all – it's time to level up your administrative game. Take on extra tasks from your managers. They're drowning in non-operational work and could use your assistance. By combining forces, you'll not only impress your managers but also create opportunities for growth and advancement. It's a win-win situation.

Higher mid-level: This is where your creativity shines, my friend. Regardless of your position or department, it's your chance to think outside the box and come up with innovative solutions. Not every idea will be accepted, but all it takes is one game-changer. Remember, true promotion comes from within – your confidence in mastering skills and finding creative solutions. Focus on self-improvement, and the promotions will follow, both on paper and in your personal growth.

Manager level: Brace yourself, my friend. The fun might have faded, but don't shoot the messenger – it's part of the journey. As a manager, your role shifts to that of a teacher, and your success depends on how well you handle people. If you're lucky, you already have a fantastic team for each process. Now, it's your responsibility to make them feel appreciated and inspired. Work for them, not just with them. Encourage them to take risks and learn from their mistakes. At this level, your growth is directly tied to the growth of your team. Together, you'll reach new heights.

That's a wrap for this week's edition of "On The House." We hope you relished the mind-stirring discussions and chuckled at our witty banter.

As you go about your hustle in the industry, remember to give a tap on the back to your dishwashers when you next step into work, they need it more than you think.

Until next time, stay sharp and keep making waves!

Olive for your martini….

Weekly Angry Chef Meme