💯📝 Unlocking the Secret to Customer Satisfaction: Say Goodbye to Bland Reviews

Welcome back to yet another edition of "On The House" - we are like that salt sprinkle for your hospitality game.

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Ok now, ready to dive headfirst into a whirlwind of excitement in the hospitality world? Let's buckle up and unleash the thrill!

On today's quick 3-minute menu:

RFM: The Ultimate Training Shortcut

Alright, folks, gather 'round and listen up. We've got a training secret that's so simple, it'll make you smack your forehead in disbelief. It's called RFM, and no, it's not some fancy jargon. It stands for "read the f**ing manual," and it's a game-changer in the world of staff training.

Now, here's the deal. Managers are out there scratching their heads, searching high and low for training solutions. But guess what? The answer has been sitting right under their noses this whole time. Every darn piece of equipment in your restaurant comes with a manual. Yep, that's right, a good ol' manual that nobody bothers to crack open.

Picture this: printer acting up? POS giving you grief? Rational oven acting like it skipped breakfast? Well, guess what, my friends? All those issues can be solved if someone on your team just takes a moment to read the damn manual.

I know what you're thinking: "But manuals are about as exciting as watching paint dry!" True, they may not be thrilling page-turners, but here's the kicker: you only have to read them once. And with the power of today's technology and some fancy AI, you can even upload the manual and let it whip up a training program that'll keep your staff engaged and entertained. Boom! Training for an entire year, sorted!

Note: RFM stands for "read the f**ing manual" and is a casual expression used to highlight the importance of reading equipment manuals for effective training.

Mocktails: The Trendy Temptation You Can't Afford to Miss!

Get ready to shake up your beverage game because the mocktail movement is here to stay, and it's time to join the party! As elite restaurants jump on the alcohol-free bandwagon, you don't want to be left behind sipping boring old fruit juices. This is your chance to shine with a mocktail menu that'll make taste buds tango and wallets sing.

Be the creative genius that you are! Whip up visually stunning mocktails that make Instagram drool. Play with savory flavors, spice up classics, and craft virgin versions of beloved cocktails. But hold up—no more squeezing 50 juice flavors onto your menu. Make room for mocktails that steal the show!

Get ready to pour on the profits and quench your customers' thirst for something exciting. Embrace the mocktail madness, and watch your business reach new heights of coolness. Cheers to a world of irresistible sips without the hangover! Bottoms up! 🍹✨

Unlocking the Secret to Restaurant Success: Exceed, Impress, and Emojify

When it comes to measuring success in the restaurant biz, forget about the ol' dollar signs for a sec. Sure, revenue matters, but what really gets our taste buds tingling is a bunch of satisfied and impressed customers who can't stop raving about us. We're talkin' next-level, mind-blowing experiences here!

But hold up, relying on Google reviews to gauge customer satisfaction? That's like trusting a hangry toddler with a food critic's job. People are way more likely to leave a nasty review than any review at all. Talk about a skewed perception, right?

Here's the secret sauce: to really hit the sweet spot, we gotta go above and beyond those pesky expectations. It's like surprising your taste buds with unexpected flavors they never saw coming. Forget those five-star ratings, we're livin' in the 21st century, people! Let's use emojis to capture those delicious emotions and let our customers express their true feelings.

Here's the scoop on boosting your review game: train your waitstaff to ask, "Did we blow your mind today?"(if the answer is no, do a follow-up, “How can we do that?”) instead of the same old "Is everything good?"( good or not the answer is almost always good) That's the key to unlocking honest feedback and turning satisfied customers into raving fans.

Oh, and speaking of feedback, how 'bout slapping a QR code satisfaction survey on every table? Make it fun, make it snappy, and make it unapologetically emoji-filled. Two simple questions, 20 seconds tops, and bam! You've got yourself a treasure trove of insights.

So, fellow culinary enthusiasts, let's flip the script on how we measure success. It's time to show the world what we're made of, one mind-blowing dish and satisfied customer at a time. Embrace those emojis, ditch the stars, and let's create a dining experience worth raving about! 😎🍽️

That’s a wrap for today’s edition, we know you got something out of it so drop a vote down below and forward it to your peers or share it on your social . LinkedIn is our go-to, but IG and Twitter are coming up so watch out those spaces if you are there.

Stay sharp and keep making waves!

Chocolate for your strawberry

Weekly Angry Chef Meme